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Can I Reverse an Online Payment in South Africa with Capitec?

The Requirement to Reverse an Online Payment in South Africa with Capitec

 

 

Can I Reverse a Debit Order in South Africa Capitec bank?

Your bank will process the debit orders assuming that the collecting party has a valid mandate in place. These debit orders can be reversed immediately if disputed within 40 days.

 

 

How do I reverse a debit order on capitec bank?

How to dispute a debit order

  1. Choose Transact.
  2. Choose Debit Orders.
  3. Enter your secret Remote PIN to sign in.
  4. Choose a debit order from the history menu.
  5. Choose a reason for the dispute.
  6. Accept the agreement.

 

 

How much does capitec charge to reverse a debit order?

 

Disputed debit order: last 40 days (app) 5.00
Reversal of payment request to Capitec account (last 40 days) 7.00
Reversal of payment request to other bank account (last 40 days) 160.00
Local/ international card machine/online/ scan to pay/ telephone purchase (unsuccessful dispute, last 60 days). 80.00

 

 

 

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