FNB Customer Care Number: How to Get Support from First National Bank
If you’re an FNB (First National Bank) customer and need assistance, knowing the right FNB customer care number can help you resolve your issues quickly. Whether you need help with your bank account, card services, eWallet, or want to report a lost or stolen card, FNB provides excellent customer service through various contact numbers. In this blog, we’ll cover the main FNB customer care numbers, services you can access, and other ways to get support from FNB.
FNB Customer Care Number
The general FNB customer care number is:
087 575 9404
This line is available 24/7, ensuring that you can reach FNB at any time, no matter the issue. Whether you need help with account inquiries, transactions, or simply have a question about FNB’s services, this number is your go-to for general support.
Key FNB Customer Care Numbers
In addition to the main customer care line, FNB offers specialized contact numbers for specific services. Here are the essential numbers you should know:
1. FNB eWallet Support
If you need assistance with eWallet services—such as sending or receiving money, reversing transactions, or accessing your eWallet funds—use the following number:
- eWallet Customer Care: 087 575 9405
This line can assist with everything related to eWallet transactions, from sending money to resolving transaction issues.
2. FNB Lost or Stolen Cards
If your FNB card has been lost or stolen, it’s important to report it immediately to block unauthorized transactions. FNB offers 24/7 card services through this dedicated line:
- Lost or Stolen Cards: 087 575 9406
Once reported, FNB will block your card and arrange for a replacement, helping you protect your account from fraud.
3. FNB Fraud Line
For any suspicious or unauthorized activity on your account, FNB has a dedicated fraud line to report and resolve fraud-related concerns:
- Fraud Reporting: 087 575 9444
This line is available 24/7 and ensures immediate action if any suspicious transactions or activities are detected on your account.
4. FNB Business Banking Support
If you have a business account and need help with business banking services, loans, or business transactions, FNB provides a specialized support team for business clients:
- Business Banking Support: 087 575 9479
This number is available during regular business hours and can assist with all your business banking needs, including account management and business loans.
5. FNB Premier and Private Banking Support
For Premier Banking and Private Banking clients, FNB offers exclusive support through dedicated phone lines for high-value clients:
- Premier Banking: 087 575 9408
- Private Clients Support: 087 730 6000
These lines provide personalized assistance for managing your accounts, premium services, and financial advice.
Other Ways to Get FNB Customer Support
If you prefer not to call or need additional ways to contact FNB, there are several digital options available for customer support.
1. FNB Mobile App
The FNB mobile app is a convenient way to manage your accounts and get help without having to visit a branch or call customer service. Here’s what you can do on the app:
- View balances and transactions
- Transfer money and pay bills
- Get support via the app’s Help section or live chat
Download the FNB mobile app from the Google Play Store or Apple App Store.
2. FNB Online Banking
Through FNB Online Banking, you can manage your account, make payments, and get assistance without needing to contact customer care by phone. Here’s what you can do:
- Access live chat support during business hours
- Submit inquiries through the Contact Us page
- Manage your accounts, view statements, and track transactions
Visit FNB Online Banking to explore these features.
3. FNB Social Media Support
FNB is also active on social media platforms like Facebook and Twitter. You can reach out to them for assistance through these channels, although they are typically better suited for non-urgent inquiries.
- Facebook: First National Bank
- Twitter: @FNBSA
Frequently Asked Questions (FAQs)
1. What is the FNB customer care number?
The general FNB customer care number is 087 575 9404, available 24/7 for general inquiries and support.
2. How do I report a lost or stolen FNB card?
You can report a lost or stolen card by calling 087 575 9406. This number is available 24/7, and FNB will immediately block your card and help you get a replacement.
3. How do I get help with my FNB eWallet?
For any eWallet-related inquiries or support, contact 087 575 9405 for dedicated eWallet assistance.
4. What should I do if I suspect fraud on my FNB account?
If you detect suspicious activity, immediately call the FNB Fraud Line at 087 575 9444 to report the incident and prevent further unauthorized transactions.
5. Can I get customer support through the FNB mobile app?
Yes, the FNB mobile app offers various support options, including account management, live chat, and access to the Help section.
Conclusion
Getting in touch with FNB customer care is easy with a variety of contact options, including dedicated phone lines, the FNB mobile app, and online banking. Whether you have general inquiries, need assistance with an eWallet transaction, or want to report fraud, FNB has the customer service support you need.
For more details or assistance, you can always visit the FNB website or call the relevant number based on your needs.
