How to Buy Prepaid Water in South Africa

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How to Buy Prepaid Water in South Africa

What is prepaid water?

Prepaid water in South Africa is a type of prepaid utility payment system by which the consumer purchases water credit before using water at home.

How does a prepaid water system work?

A consumer buys water credit in the form of a prepaid water token. The token directs the water management device to allow a specified amount of water through the metre before closing when entered into the User Interface Unit (located in the consumer’s home).

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How beneficial is prepaid water?

1. Customers can track usage, load credit remotely, and reduce the risk of bill shock due to leaks or improper monitoring.

2. A prepaid water system allows municipalities and property owners to manage how much water is utilised in certain locations.

3. It cuts down government’s administration expenses while boosting public sector cashflow.

How to buy prepaid water in South Africa?

1. Go to www.citiqprepaid.co.za.

2. Click on the SIGN UP button right at the top of the page.

3. Add your meter number and click NEXT.

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4. Add your name, surname, ID number and email address and click on SIGN UP.

5. You’ll receive an activation link from Citiq Prepaid to activate your account, Click on the link.

6. Set your password.

7. Log in to purchase tokens.

8. Click on New Purchase.

9. Enter amount and select payment method: credit card or the Ozow EFT payment option.

10. Confirm Payment.

11. Once the transaction is complete you will receive an SMS with your token number.

12. Enter the number into your prepaid electricity meter.

What app can I use to buy water and electricity in South Africa?

1. Nedbank

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2. SnapScan

3. Absa app

4. FNB mobile app

5. Netvendor

How much is prepaid water per litre in South Africa?

Prepaid water in South Africa costs on average 4 cents per litre.

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