If you’ve forgotten your Capitec Mobile Banking PIN, there is no need to worry. It’s very easy to reset your PIN and regain access to your account. In this article, we will provide you with a step-by-step guide on how to reset your Capitec Mobile Banking PIN.
Step 1: Open the Capitec Mobile Banking App
Open the Capitec Mobile Banking App on your smartphone. If you have not downloaded the Capitec Mobile App, you can download it from the App Store or Google Play Store.
Step 2: Click on “Forgot PIN”
On the login screen, you will see an option “Forgot PIN”. Simply click on that option.
Step 3: Enter your ID number and mobile number
The next screen will ask you to enter your South African ID number and your mobile number registered with Capitec bank. Make sure to enter the correct information.
Step 4: Verify your account
On the next screen, you will be asked to verify your account. This is done to ensure that only the account holder is able to reset the PIN. You will be required to follow the instructions provided on the screen to verify your account.
Step 5: Create a new PIN
Once your account is verified, the app will prompt you to create a new PIN. You will be required to enter the new PIN twice to confirm it.
Step 6: Submit the PIN
Once you have created the new PIN, you will need to submit it by clicking on the “Submit” button. The app will confirm that your PIN has been changed successfully.
Step 7: Log in to your account
You can now log in to your Capitec Mobile Banking App using the new PIN that you have created.
In conclusion, resetting your Capitec Mobile Banking PIN is a simple and straightforward process. You just need to download the Capitec Mobile Banking App, click on “Forgot PIN”, enter your ID number and mobile number, verify your account, create a new PIN, and submit it. Once the new PIN is submitted, you can log in to your account using the new PIN. It’s important to ensure that you don’t share your PIN with anyone and that you use a PIN that is easy for you to remember but difficult for others to guess.
