TUT Magister Technologiae MTech in Contact Centre Management
TUT MTech in Contact Centre Management
MAGISTER TECHNOLOGIAE: CONTACT CENTRE MANAGEMENT
Qualification code: MTCC01 – NQF Level 8
|
Campus where offered: |
Pretoria Campus |
Important notification to new applicants:
Before submitting an application for admission, applicants are advised to consult the University’s website for possible new qualifications which are aligned with the newly-implemented Higher Education Qualification Sub-Framework.
REMARKS
a.Admission requirement(s):
A Baccalaureus Technologiae: Contact Centre Management or a qualification at NQF Level 7 (old) or NQF Level 8 (new) in the contact centre field. A candidate must have passed Research Methodology at NQF Level 7 before registration or must pass Research Methodology in the first year of study if it was not included in a previous qualification.
b.Selection criteria:
Admission is subject to selection.
c.Duration:
A minimum of one year and a maximum of three years.
d.Presentation:
Research.
e. Intake for the qualification:
January and July.
f.Rules on postgraduate studies:
See Chapter 8 of the Students’ Rules and Regulations for more information.
g.Subject credits:
Subject credits are shown in brackets after each subject.
CURRICULUM
|
CODE |
SUBJECT |
CREDIT |
|
CCC500T |
Dissertation: Contact Centre Management |
(1,000) |
|
CCC500R |
Dissertation: Contact Centre Management |
(0,000) |
|
|
(re-registration) |
|
|
TOTAL CREDITS FOR THE QUALIFICATION: |
1,000 |
|
