Nedbank Call Centre: Contact Information and Services
The Nedbank Call Centre provides comprehensive support for all your banking needs, from personal banking inquiries to assistance with online banking, card services, loans, and more. Whether you need help with a transaction, have questions about your account, or need to report a lost or stolen card, Nedbank’s call centre team is available to assist you.
Key Nedbank Call Centre Numbers
- General Customer Service
- Phone: 0860 555 111 (for local calls within South Africa)
- International: +27 (0) 10 234 5000 (for calls from outside South Africa)
- Lost or Stolen Cards
- Phone: 0800 110 929 (toll-free, within South Africa)
- International: +27 (0) 10 234 5001
If your card is lost, stolen, or compromised, it’s critical to report it immediately to block unauthorized transactions.
- Nedbank Online Banking and App Support
- For assistance with online banking or the Nedbank Money App, call the general customer service number and follow the prompts for digital banking support.
- Nedbank Business Banking
- Phone: 0860 555 333
Business banking clients can reach out for assistance with accounts, transactions, and other business-related banking services.
- Phone: 0860 555 333
- Nedbank Wealth and Private Banking
- Phone: 0860 111 263
Wealth management and private banking clients can get personalized assistance through this dedicated line.
- Phone: 0860 111 263
- Nedbank Home Loans and Vehicle Finance
- Home Loans: 0860 553 573
- Vehicle Finance: 0860 103 582
These numbers are for specific inquiries related to home loans or vehicle finance.
Services Offered by the Nedbank Call Centre
- Account Inquiries: Get information about your balances, transactions, and account management.
- Card Services: Report lost or stolen cards, request new cards, or resolve card-related issues.
- Online Banking Help: Assistance with login issues, password resets, and using the Nedbank Money App or online banking portal.
- Loan Assistance: Help with personal, home, and vehicle loans, including loan applications, balances, and repayment information.
- Business Banking Support: For business account management, payments, and transactions.
Operating Hours
The Nedbank Call Centre is available 24/7 for general customer service and assistance with lost or stolen cards. For specific services such as business banking or loans, it’s best to call during normal business hours from Monday to Friday.
Alternative Contact Methods
- Email: For non-urgent inquiries, you can contact Nedbank through their online contact form or email customer service.
- Social Media: Nedbank also offers support via their Twitter and Facebook pages.
For immediate assistance, the Nedbank Call Centre is your go-to resource for resolving banking issues, ensuring that your needs are met quickly and efficiently.
