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Nedbank Customer Care: Support for All Your Banking Needs
Nedbank offers a dedicated Customer Care service to ensure that all your banking needs are addressed efficiently. Whether you need assistance with your account, online banking, loans, or credit card services, Nedbank’s customer care team is available to provide the necessary support.
Key Customer Care Contact Information
- Nedbank General Customer Care
- Phone: 0860 555 111 (Local, South Africa)
- International: +27 (0) 10 234 5000 (for calls from outside South Africa)
- Operating Hours: 24/7 for general inquiries.
- Email Support
- General Inquiries: You can reach Nedbank via their online contact form for non-urgent queries. Visit the Nedbank Contact Us Page to submit a request.
- Nedbank Lost or Stolen Cards
- Phone: 0800 110 929 (Toll-Free, South Africa)
- International: +27 (0) 10 234 5001
This line is available 24/7 to help you block lost or stolen cards.
- Nedbank Online Banking Support
- For issues related to online banking, mobile banking, or the Nedbank Money App, call the general customer care number and select the option for Digital Banking Support.
- Business Banking Customer Care
- Phone: 0860 555 333
For business banking inquiries, including account management and payments.
- Phone: 0860 555 333
Services Provided by Nedbank Customer Care
- Account Inquiries: Check account balances, transaction histories, and get help with account management.
- Card Services: Report lost or stolen cards, request card replacements, or inquire about card usage and limits.
- Online Banking Help: Resolve issues with logging in, resetting passwords, or navigating Nedbank’s online and mobile platforms.
- Loan and Credit Services: Inquire about personal loans, home loans, vehicle finance, or credit cards.
- Transaction Disputes: Report and resolve transaction discrepancies or disputes on your account.
- General Banking Advice: Get advice on products and services that suit your financial needs.
Other Ways to Reach Nedbank Customer Care
- Social Media Support
- Nedbank Branch Locator
- You can also visit a Nedbank branch in person. Use the Nedbank Branch Locator to find your nearest branch.
For quick and reliable service, Nedbank’s Customer Care is always available to assist with your banking needs, ensuring that your inquiries and concerns are resolved promptly. Visit the Nedbank Help Centre for more resources and support.
