FNB eWallet PIN
The FNB eWallet service makes it incredibly convenient for people to send and receive money using just a mobile phone number. However, one of the key steps in accessing the funds is using the FNB eWallet PIN. If you’ve ever lost your PIN, or it expired before you could use it, you’ll need to request a new one. In this blog post, we’ll walk you through the process of requesting a new FNB eWallet PIN online, how to do it even without airtime, and everything else you need to know about FNB eWallet PIN requests.
What is an FNB eWallet PIN?
When you receive money through FNB eWallet, an SMS is sent to your mobile phone with a 4-digit one-time PIN (OTP). This PIN is required to access your funds, either at an FNB ATM or at partner retail stores (like Shoprite, Checkers, or Boxer). This one-time PIN is temporary and must be used within a specific time frame (usually 4 hours). If you don’t use it in time or if you lose the PIN, you’ll need to request a new one.
How to Request a New FNB eWallet PIN Online
One of the easiest ways to request a new eWallet PIN is through FNB Online Banking or the FNB mobile app. This method is straightforward and can be done anywhere, as long as you have internet access. Follow these steps:
Log into the FNB App or FNB Online Banking:
- Open the FNB app or go to the FNB website and log in with your credentials.
Navigate to the eWallet Section:
- Go to the “Payments” tab and select eWallet.
Request a New PIN:
- Select the option to view your eWallet balance or transaction history. You’ll see the option to request a new PIN.
Receive a New PIN via SMS:
- Once requested, a new PIN will be sent to your registered mobile number via SMS. This is your new one-time PIN, which you can use to access or withdraw your funds.
This method is great if you have access to the internet and your FNB account, making it quick and hassle-free.
How to Request a New FNB eWallet PIN Without Airtime
What happens if you run out of airtime but need to request a new FNB eWallet PIN? The good news is, you can still request a PIN without airtime using a USSD code. Here’s how:
- Dial 120277# from your mobile phone (no airtime is required for this code).
- Select the Option to Request a New PIN:
- Follow the on-screen prompts to request a new PIN. You may need to select “View eWallet Balance” or “Request Withdrawal PIN.”
- Receive Your New PIN:
- You will receive an SMS with a new PIN that can be used to access your eWallet funds.
Using USSD does not require an active data connection or airtime, which makes it perfect when you’re in a pinch.
How to Request a New FNB eWallet PIN via SMS
If your eWallet code expired or you simply lost it, another quick way to request a new PIN is via SMS. FNB allows you to generate a new 4-digit one-time PIN using your mobile phone. Here’s the process:
Send a USSD Code: Dial 120277# and follow the prompts to request a new PIN.
Wait for SMS Confirmation: You’ll receive an SMS with a new 4-digit code, which can be used to withdraw money at an FNB ATM or to make purchases at retail partners.
This method is great for when you don’t have access to the FNB app or online banking but need to retrieve your PIN quickly.
What to Do If You Lose Your FNB eWallet PIN
If you lose or forget your FNB eWallet PIN before using it, don’t worry. As long as the funds are still available, you can always request a new one. Here’s what you can do:
Log into the FNB app or online banking and request a new PIN.
Dial 120277# to request a new PIN via USSD, even if you have no airtime.
If the PIN has expired and you are unable to generate a new one, you can always contact FNB customer service for help.
How Long Does the FNB eWallet PIN Last?
Once you receive the new FNB eWallet PIN, it is valid for 4 hours. If you don’t use the PIN within that time frame, it will expire, and you will need to request another one.
If the eWallet funds are not accessed within 30 days, the money will be returned to the sender. So it’s important to withdraw or use your funds as soon as possible.
Where Can You Use Your FNB eWallet PIN?
Once you have your new FNB eWallet PIN, you can access your funds in the following ways:
At an FNB ATM:
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- Visit any FNB ATM and press “Proceed” without inserting a card.
- Select “eWallet Services” and enter your mobile number and PIN to withdraw your money.
At Participating Retail Stores:
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- You can use your eWallet funds at retailers like Shoprite, Checkers, and Boxer. Just provide your mobile number and eWallet PIN at the cashier to receive your cash.
Important Tips for FNB eWallet PIN Requests
Keep Your PIN Safe: Once you receive your new PIN, make sure to keep it safe. Do not share it with anyone unless you’re at an ATM or retail store.
Request a New PIN If It Expires: The eWallet PIN expires after 4 hours. If you don’t use it in time, simply follow the steps above to request a new one.
No Airtime Required for USSD: If you’re out of airtime, use the USSD code 120277# to request a new PIN. This service doesn’t require any airtime or data.
FNB eWallet Customer Support
If you experience any issues while requesting a new PIN or accessing your funds, you can always reach out to FNB’s customer support for assistance. Here’s the contact number:
FNB eWallet Customer Support: 087 575 9405
You can also visit the FNB eWallet support page for more details on how to resolve any issues.
