FNB WhatsApp Banking: Quick and Convenient Access to Your Account
FNB WhatsApp Banking is a fast and convenient way to access your FNB accounts, perform transactions, and get support, all through the WhatsApp platform. By simply sending a message, you can perform various banking tasks securely, without the need for downloading additional apps or making phone calls.
Here’s all the essential information you need to know about FNB WhatsApp Banking and how to use it.
FNB WhatsApp Number
The FNB customer care number is 135 if you have an FNB SIM or 087 575 0147 for any landline. Other FNB contact numbers are;
| Service | Contact number |
| 24-hour single-line fraud | 087 575 9444 for South African customers+27 11 369 2924 for clients outside South Africa |
| Telephone banking and general inquiries | 087 575 9404 for South Africa+27 11 371 3711 for international calls |
| Loans | 087 730 5596 |
| Credit card | 087 575 9406 for card cancellations087 736 4800 for credit card applications087 575 1111 for Classic and Gold cards and general card inquiries087 577 7000 for Premier cards087 730 6000 for private wealth087 575 4727 for private clients0800 990 475 for Visa Global customers |
| Telephone fraud | 0800 110 132 |
| Lost or damaged cards | 087 575 9444 |
| Credit card disputes | 087 575 1111 |
| Debit card disputes | 087 575 9404 |
| Follow-up on lodged disputes | 087 575 9404 |
| Debit order and salary switching | 087 736 7001 |
| Car insurance | 087 312 0001 |
| Home Insurance | 0860 328 328 for a new policy, inquiries, changes, and claims087 575 9408 for complaints |
| Life insurance | 087 736 7774 |
| FNB banking app | 087 575 03 62 |
| FNB Connect | 147 from an FNB SIM or 087 575 0147 from any landline |
| Cash solutions | 087 7 362 247 in South Africa+27 11 371 3711 outside South Africa |
| Aspire current account | 087 575 9404 or +27 (0) 11 369 1088 |
| Private client accounts | 087 575 4727 |
| Private wealth accounts | 087 730 6000 |
What You Can Do with FNB WhatsApp Banking
Using FNB WhatsApp Banking, you can:
- Check your account balances
- View recent transactions
- Buy prepaid airtime or data
- Make payments and transfers
- Get branch locations and ATM services
- Receive assistance with queries and banking support
How to Set Up FNB WhatsApp Banking
Follow these simple steps to start using FNB’s WhatsApp Banking services:
Chat using the FNB App
Chat securely with a team of bankers through interactive
messaging and get an immediate response.
- Ensure you have the latest version of the app on your smartphone
- Select ‘Messages’
- Select ‘Secure Chat’.
Is FNB WhatsApp Banking Safe?
Yes, FNB uses industry-standard encryption and secure authentication methods (such as OTPs) to ensure your banking activities on WhatsApp are safe. However, it’s always important to keep your WhatsApp secure by enabling two-factor authentication on your WhatsApp account.
Additional Resources
For more information on how to use FNB’s WhatsApp Banking, visit the official FNB website’s WhatsApp Banking page: FNB WhatsApp Banking
