Customers cannot create an account or activate their decoders online with DStv. As a result, you must contact DStv customer service to create an account and activate your decoder.
How do I set up DStv on a new decoder?
If you have completed the entire DStv dish installation and your decoder is turned on, you can activate your account.
Take note of your unique DStv smart card number, as it will be required later in the process.
Also, write down your decoder’s serial number, which you can find at the back or on the user manual.
After you’ve gathered these details, turn on your decoder and launch the installation wizard.
When finished, it will display available channels and signal strength on your decoder.
If channel 100 is operational, your setup was successful, and you can now contact Multichoice for activation.
They will want all of the information you wrote down, so provide it when asked.
You can also request that they walk you through the steps.
When it is finished, they will check to see if specific channels are operational and the picture quality is satisfactory. This is how to set up DStv.
What exactly is a DStv account, and how do you get one?
Multichoice added the option for users to register their decoders and create accounts on their online platform. Through this account, you can monitor your DStv Package, make payments, and upgrade your package as needed.
You can also watch your shows through your account using the DStv Now option.
All you need to create the account are your personal information and the smart card number.
You can continue after entering these details, and your account will be created.
