“Before attempting a reversal, the bank must get authorization from the beneficiary,” the rules indicate. The amount paid/received must be equal to or more than the balance available in the recipient’s account. Reversals are only permitted within 30 (thirty) calendar days of the payment date.
Is it possible to cancel an online payment?
If you discover a problem, contact your acquiring bank to request a permission reversal before the transfer is completed. This cancels the transaction and stops it from taking place.
Can I cancel a payment if I was duped?
Was an unlawful transfer made from your bank account by a scammer? Inform your bank that there was an unlawful debit or withdrawal. Request that they reverse the transaction and refund your money.
Will banks reimburse stolen funds?
Banks normally do not compensate consumers who have been duped, but they are compelled by law to reimburse customers whose money has been taken via an electronic transfer that they did not approve.
Can I cancel a FNB online payment?
To access a list of your accounts, log in to your Online Banking profile and click ‘My Bank Accounts.’ Choose your debit order account, then ‘My Debit Orders.’ Your debit orders will be presented in a list. Select the cause for the dispute, and then click ‘Reverse’ or ‘Stop.’
Can you contact your bank to get a transaction reversed?
This is especially true for card-not-present transactions and recurring payments. If a cardholder suspects a debit from their bank account was fraudulent, or if they have any problems with a transaction, they should be able to contact their bank and get their money back.
