FNB eWallet Withdrawal

FNB eWallet Withdrawal

The FNB eWallet is a powerful tool that allows individuals to send and receive money quickly, without the need for a bank account. If you’ve received funds through FNB eWallet, you’re probably wondering how to withdraw the money. In this blog post, we’ll provide a complete guide on how to perform an FNB eWallet withdrawal, where you can access your money, and everything you need to know to make the process smooth and hassle-free.

What is FNB eWallet?

FNB eWallet is a service that allows First National Bank (FNB) customers to send money to anyone in South Africa using just a mobile phone number. The recipient doesn’t need to have an FNB account, and they can withdraw the funds from an FNB ATM or a number of retail stores.

For more information on how FNB eWallet works, visit the official FNB eWallet page.

How to Withdraw Money from FNB eWallet

Withdrawing money from FNB eWallet is straightforward. Here are the different ways you can access your funds.

1. FNB ATM Withdrawal

Withdrawing money from an FNB ATM is one of the easiest ways to access your eWallet funds. Here’s a step-by-step guide:

1. Visit an FNB ATM: Locate your nearest FNB ATM.
2. Press “Proceed” Without Inserting a Card: When you get to the ATM, press the “Proceed” or “Enter” button without inserting any card.
3. Select “eWallet Services”: Choose “eWallet Services” from the options that appear on the screen.
4. Enter Your Mobile Number: Input the mobile phone number that received the eWallet funds.
5. Enter the eWallet PIN: Enter the 4-digit PIN (also known as a one-time PIN) that you received via SMS when the money was sent to you.
6. Enter the Amount to Withdraw: Specify the amount you wish to withdraw. Make sure the amount is within the balance available in your eWallet.
7. Confirm the Transaction: Once confirmed, the ATM will dispense your cash.

2. Retail Store Withdrawal

If you don’t have access to an FNB ATM, you can also withdraw your funds from participating retail stores such as Shoprite, Checkers, Pick n Pay, or Boxer. Here’s how:

1. Go to a Participating Retail Store: Visit any of the participating stores mentioned above.
2. Provide Your Mobile Number: Give the cashier your mobile phone number (the number where the eWallet funds were sent).
3. Provide the eWallet PIN: Provide the eWallet PIN (received via SMS) to the cashier.
4. Receive Your Cash: The cashier will process the withdrawal, and you’ll receive your cash.

Requesting a New FNB eWallet PIN

If the one-time PIN (OTP) you received has expired or you lost it, you can easily request a new PIN. Here’s how:

• Dial 120277# on your mobile phone and follow the prompts to generate a new eWallet PIN. You don’t need airtime to use this service.
• Alternatively, log in to your FNB mobile app or FNB Online Banking to request a new PIN under the eWallet section.

Important Information About FNB eWallet Withdrawal

Here are a few key details to keep in mind when withdrawing money from FNB eWallet:

• Withdrawal Limits: The daily withdrawal limit from an FNB ATM is R3,000, while the maximum balance you can hold in an eWallet is R5,000. (These limits may be different)
• Withdrawal Fees: There may be fees associated with withdrawing eWallet funds. You can check the FNB fee structure for up-to-date information.
• Expiry of Funds: If the funds in your eWallet are not accessed within 30 days, the money will be returned to the sender. Make sure to withdraw your funds within this time.
• Security: Always keep your eWallet PIN private and only share it when you are at an ATM or cashier counter.

Checking Your FNB eWallet Balance

Before you withdraw money, you may want to check your eWallet balance to ensure you have enough funds. To check your balance:

1. Dial 120277# on your mobile phone.
2. Follow the on-screen instructions to view your eWallet balance.

Alternatively, you can check your balance by logging into the FNB app and selecting “eWallet.”

Benefits of Using FNB eWallet for Withdrawals

• No Bank Account Needed: You can withdraw funds even if you don’t have a bank account, making eWallet highly accessible.
• Multiple Access Points: Whether you use an FNB ATM or a partner retail store, eWallet provides a wide range of withdrawal options across the country.
• Instant Availability: Money sent to an eWallet is available immediately, and you can withdraw it within minutes of receiving the notification.

Frequently Asked Questions (FAQs)

1. Can I withdraw money from FNB eWallet without a bank card? Yes, you can withdraw eWallet funds from an FNB ATM without using a bank card. Simply use the eWallet services option at the ATM and follow the prompts.

2. What should I do if I lose my eWallet PIN? You can easily request a new eWallet PIN by dialing 120277# or using the FNB app. The new PIN will be sent to your phone via SMS.

3. How long is the eWallet PIN valid? The eWallet PIN is valid for 4 hours. If it expires before you use it, you can request a new one.

4. Is there a fee for withdrawing money from FNB eWallet? Yes, there may be a small fee for withdrawing eWallet funds. The exact fee depends on the withdrawal method and amount. For the most up-to-date fee structure, visit FNB’s fee page.

5. How long do I have to withdraw the funds from eWallet? You have 30 days to access the funds in your eWallet. If you don’t withdraw or use the funds within this period, they will be returned to the sender.

Conclusion

The FNB eWallet withdrawal process is quick, easy, and highly accessible, making it one of the most convenient ways to send and receive money in South Africa. Whether you choose to withdraw at an FNB ATM or a participating retail store, you have plenty of options. Just remember to keep your eWallet PIN secure and to act quickly if it expires.

For more information on how to use FNB eWallet or to start sending money today, visit the official FNB eWallet page.

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Have any questions or experiences with FNB eWallet withdrawals? Let us know in the comments below! We’d love to hear from you.