FNB Home Loans Contact Information
FNB Home Loans offers a variety of support channels for customers looking to apply for or manage their home loans. Whether you are a first-time buyer, looking to refinance, or need support with your existing home loan, FNB’s Home Loan Division is available to assist. Below is a detailed guide to all the contact numbers and support options you might need.
1. FNB Home Loans General Contact Number
For all general inquiries related to FNB home loans, such as loan applications, status updates, and information on new or existing home loans, you can contact the following number:
- General Home Loan Inquiries:
087 730 11 44
This line is your go-to for any home loan-related queries, such as:
- New Applications: Assistance with applying for a home loan or understanding eligibility requirements.
- Loan Status: Checking the status of your home loan application.
- Existing Loans: Help with managing an existing home loan, including repayments, loan conditions, or changes to your loan terms.
2. FNB Home Loans Email Contact
For detailed inquiries or support requests that require documentation, you can also email FNB’s Home Loans division. This is useful if you need to send through forms, request changes, or get written confirmation of any changes or updates.
- Email Address:
homeloans@fnb.co.za
This email is monitored by the home loans team, and they aim to respond within a reasonable time frame.
3. FNB Home Loans Support via the FNB App
For existing FNB customers, another convenient option is to manage your home loan and get support through the FNB Banking App. You can:
- View your home loan balance and account details.
- Make additional repayments.
- Access customer support through the app’s Help & Support section.
You can download the FNB App via:
4. FNB Home Loans via Online Banking
If you prefer online banking, FNB Online Banking also provides tools and resources for home loan management, including making payments and requesting loan statements. Additionally, you can use the online banking portal to apply for a new home loan.
- Visit FNB Online Banking:
FNB Online Banking
For any issues with logging into online banking or help with accessing your home loan account, you can contact FNB’s Online Banking Support at 087 575 0000.
5. FNB Private Wealth Home Loans
If you are an FNB Private Wealth client, you have access to dedicated home loan support tailored to high-net-worth individuals. The contact details for Private Wealth Home Loans differ slightly to ensure a more personalized service.
Private Wealth Home Loans Contact Number:
- 087 730 11 44
- 087 730 11 55
Operating hours
- 08:00 – 17:00 (Mon – Fri)
- 08:00 – 14:00 (Sat – Sun) (weekend)
International
- If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
Tel: +27 11 371 3711
FNB Private Wealth clients also benefit from dedicated relationship managers who can assist with more complex home loan requirements, investment properties, and larger loan amounts.
6. FNB Home Loans Insurance Queries
If your home loan is bundled with home insurance, FNB provides support for both home loans and insurance through the following number:
- Insurance-related Home Loan Queries:
0860 33 22 44
This line can help with insurance claims, premiums, and updates to the insurance policy attached to your home loan.
7. FNB Home Loans for Self-employed Applicants
FNB offers specialized support for self-employed individuals applying for home loans. Since the loan approval process for self-employed applicants often requires additional documentation (like financial statements), it can be helpful to contact FNB’s home loans team for guidance before applying.
For assistance, use the general home loan number, 087 730 11 44, and ask for specialized support related to self-employment.
Additional Resources for Home Loan Support:
FNB Home Loans Page:
For more information on how to apply, eligibility, and available loan products, visit the FNB Home Loans Page.
Home Loan Calculators:
You can also calculate your monthly repayments and loan affordability using the FNB Bond Calculator, a useful tool for home buyers who want to estimate costs.
