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Getting Started with Absa Online Banking: A Complete Guide

Getting Started with Absa Online Banking: A Complete Guide

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Absa Online Banking provides a secure, convenient way to manage your finances from anywhere. With features ranging from registering for online services to managing payments, this guide covers everything you need to make the most of Absa Online Banking.


How to Register and Log In to Absa Online Banking

Register for Absa Online Banking:

  1. Go to the Absa website and click Log in on the top right corner.
  2. Click Next and enter your access account number, PIN, and user number (default user number is 1; otherwise, use your given user number).
  3. Enter the captcha code if prompted.
  4. Click Next, then enter the required characters of your password.
  5. Click Logon to access your account.

For Payshap:

  • You can register or deregister for Payshap directly within Absa Online Banking by following on-screen prompts.

Pro Tip: Always log out after completing your session for added security.


Secure Online Banking

Keeping your account secure is vital. Here’s how to reset your password or PIN securely using AbsaID’s Facial Biometrics.

  1. Click Logon on the Absa homepage.
  2. Complete your login details and click Next.
  3. If you’ve forgotten your password, select Forgot password.
  4. Accept the verification request sent to your device.
  5. Follow the prompts to create a new password and confirm it.
  6. Click Next to complete the process.

Note: Ensure you follow the password rules provided to set a strong password.


Convenient Prepaid Purchases

With Absa Online, you can buy prepaid electricity and even Lotto tickets.

To Buy Prepaid Electricity:

  1. Log in and go to the Buy tab.
  2. Select Prepaid electricity and choose to buy for someone new.
  3. Enter the Meter number and complete purchase details.
  4. Click Next to confirm and accept the verification request.
  5. Your prepaid electricity is purchased!

Note: The minimum prepaid amount is R30, with a daily cap of R5,000.

To Play Lotto or PowerBall:

  1. Click Log in and navigate to the Lotto tab.
  2. Choose numbers or shuffle them for a randomized selection.
  3. Confirm your purchase for just R5 per board.

Good luck with your tickets!


Online Payments and Managing Beneficiaries

Adding a Beneficiary or Making Payments:

  1. Go to Select Beneficiaries and choose Add beneficiary.
  2. Accept the verification request and fill in details for an Absa-listed beneficiary.
  3. Complete and confirm the details.

Absa-listed beneficiaries include institutions like SARS and municipalities, simplifying payments by pre-listing these entities.


Account Management Made Easy

From recurring payments to loan applications, Absa Online Banking lets you manage a range of account services seamlessly.

Managing Recurring Payments:

  1. Click Transact from the side menu and select My scheduled transactions.
  2. Add a new recurring payment by entering recipient and payment schedule details.
  3. Confirm and accept the verification request to schedule your payment successfully.

To edit or delete a recurring payment, select an existing recipient and follow the prompts to make adjustments or delete as needed.


Special Account Features

Manage AVAF and Home Loans Accounts: You can request settlement letters and other account-specific services within the platform. For AVAF accounts, go to Accounts, select AVAF, then navigate to Documents to request your settlement letter.

For Home Loans:

  1. Log in, select Accounts, then choose your Home Loans account.
  2. Access Documents, where you can download and print your settlement quote.

Absa Online Banking Resources

Each feature and service comes with a Downloadable User Guide available on the platform for additional support.

Always remember: Logging out after each session is a simple yet crucial step to protect your online account.

Whether you’re buying prepaid electricity, playing Lotto, or managing accounts, Absa Online Banking offers a comprehensive suite of tools for modern banking convenience.

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