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How Long Does Customs Clearance Take in South Africa

How Long Does Customs Clearance Take in South Africa

What is customs clearance?

Customs clearance is the process of acquiring permission from a customs authority to enable the movement of goods into a country (import) and outside the country.

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What is the clearance process?

The clearance process involves acceptance and the inspection of the goods declaration against the documents provided like invoice, bill of lading, certificate of origin, permits, etc., the examination of the goods, when necessary as well as the assessment and collection of duty and VAT.

How long does customs clearance take in South Africa?

The estimated time ranges from a few minutes to about five days for exported and imported goods to clear South African customs.

How much is the customs clearance fee in South Africa?

A customs clearance fee of R50,10 is charged on all incoming packages and R25,85 on all other postal items.

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When is customs clearance needed?

Customs clearance is obligatory for all goods that enters South Africa from other countries.

Where is South Africa customs located?

The customs office and warehouse complex is located at the following urban centers:

1. Jet Park – Boksburg, adjacent to the Johannesburg International Airport.

2. Durban

3. Cape Town

4. East London

5. Port Elizabeth

How do I know if my package is stuck in customs?

1. Check your mail for a customs detainment letter.

2. Follow the directions on your customs detainment letter.

3. Track your package through your courier service.

4. Contact your courier service.

 

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How do I contact customs about a package in South Africa?

All Customs offices telephone lines are routed by design to the SARS contact centre on 0800 00 7277.

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