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How to Buy Prepaid Water in South Africa Capitec

How to Buy Prepaid Water in South Africa Capitec

What is prepaid water?

Prepaid water refers to a system of utility payment in which customers purchases water credit in the form of a prepaid water token.

How does prepaid water work?

Customers purchases water credit in the form of a prepaid water token. The token is then entered into the meter’s User Interface Unit which instructs the water management device to allow a certain amount of water through the meter before closing.

Can a customer track credit usage remotely?

The prepaid water system enables customers can track usage, load credit remotely, and decrease the possibility of bill shock due to leakages or incorrect monitoring.

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How to buy prepaid water in South Africa Capitec?

Customers of Capitec Bank can buy prepaid water in South Africa by the following steps:

1. Go to www.citiqprepaid.co.za.

2. Click on the SIGN UP button right at the top of the page.

3. Add your meter number and click NEXT.

4. Add your name, surname, ID number and email address and click on SIGN UP.

5. You’ll receive an activation link from Citiq Prepaid to activate your account, Click on the link.

6. Set your password.

7. Log in to purchase water tokens.

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8. Click on New Purchase.

9. Enter amount and choose Capitec Pay through the payment provider.

10. Enter your cellphone, account or ID number.

11. Sign in on our app, tap Transact and then Capitec Pay to approve your payment.

What USSD codes can I use to buy prepaid water South Africa?

Use the following USSD codes to initiate the purchase and the follow the prompts:

1. FNB: *120* 321#

2. Standard Bank: *120*2345#

3. ABSA: *120*2272#

4. Nedbank: *120*001#

5. Capitec: *120*3279#

Is prepaid water cheaper?

Prepaid and postpaid water costs the same and hence is not cheaper than postpaid water. Prepaid water simply allows consumers to monitor their consumption and respond quickly to potential leaks.

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