How to Cancel My Showmax Subscription
What is Showmax?
Showmax is an internet-based payment video-on-demand service that permits you to watch TV shows and movies.
What makes Showmax unique?
What sets Showmax apart is a unique combination of hit African content, first and exclusive international series, movies, the best kids’ shows, and live sport.
How many packages does Showmax have?
Showmax packages and plans are in four categories:
1. Showmax Standard
2. Showmax Mobile
3. Showmax Pro
4. Showmax Pro Mobile
Can I cancel my Showmax Subscription?
You can cancel your Showmax Subscription. You will still have access to Showmax for the remainder of the month that you have paid for and Showmax will not bill you for the following month.
How to cancel my Showmax subscription?
1. Sign in on the Showmax website.
2. Select My Account on the top menu bar under your username.
3. Select Manage Subscription.
4. Select Cancel Subscription.
How can I reactivate my Showmax subscription?
1. Go to www.showmax.com and sign in.
2. Select My Account under your username.
3. Select Manage Subscription and choose a new payment method and follow the steps.
How do I change my password?
1. Sign in on the Showmax website.
2. Select My Account on the top menu under your username.
3. Select Account Details to change your password.
4. Enter your current password and a new password.
5. Select Update Password.
Why did I not get a free 14 day trial when I subscribed to Showmax?
Your account may already have enjoyed a free trial or the payment method you used was used with an account that already enjoyed a free trial.
How do I switch subscription plans on Showmax?
1. Sign in on the Showmax website.
2. Select My Account from the top menu bar under your username.
3. Select Manage Subscription.
4. Choose the desired subscription plan.
