Subscription to DStv
Log in to Self Service or use our mobile app to view your account balance.
Follow the prompts by dialing *120*68584#.
Without speaking with an agent, dial 083 900 3788 or 011 289 2222.
How can I check my DStv balance using SMS?
The images below will teach you how to check your DSTV balance on your mobile phone.
dial *120*68584#
Option 1 will display your DStv account balance on the screen.
How do I use WhatsApp to check my DStv balance?
WhatsApp DStv
Save (060 060 3788) as DStv South Africa on WhatsApp and begin communicating by saying hi.
How do I check my DStv bill?
To view your DStv account statement, follow these steps:
Sep 1: Access DStv Self Service.
Step 2: In the top menu, select Self Service.
Step 3: From the drop down option, select “My Statements.”
Step 4- The statement will be downloaded onto your computer after you click on the month you want it for.
How long does the DStv grace period last?
If you have a 7-day grace period, you will owe DSTV R98. If you want to discontinue DSTV service, the easiest thing to do is contact them. That way, you’ll avoid the trap we just outlined.
Where can I locate my DStv account number?
Follow the simple steps below:
Step 1: Launch the MyDStv app.
Step 2: Select “Manage.”
Step 3: Next, select “My Profile.”
Step 4: Your DStv Customer Number will appear beside your name.
What if I don’t pay my DStv bill on time?
It’s to offset the extra administrative fees incurred when we process late payments. Who is charged or liable for a reconnection fee? If services are disconnected due to non-payment or late payment, the account holder is liable for paying the account as well as the reconnection charge.
What happens if you stop paying your DStv bill?
Each DStv subscription is valid for 30 days, after which time your account will be disconnected. In other words, your account will be disconnected as soon as your DStv subscription expires.
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