The Requirement to claim provident fund in South Africa
How do I check if I have unclaimed provident fund?
The Registrar of Pension funds provides a central database on the FSCA website to assist members of the public to ascertain through the search engine if there are any unclaimed benefits due to them.
How do I check if I have unclaimed provident fund?
The Registrar of Pension funds provides a central database on the FSCA website to assist members of the public to ascertain through the search engine if there are any unclaimed benefits due to them.
An enquirer will be required to input basic information onto the Unclaimed Benefits Search Engine, i.e.. name, surname, identification number, fund name, name of employer, etc. in order for the search engine to check if there is a possible match. On a successful match, the enquirer will be provided with the contact detail of the fund and/or administrator.
| Search Channel | Link/ contact details |
| Online searches – FSCA website | Kindly Visit https:// fsca.co.za |
| Email enquiry – ID number | Pensions.UBmemberID@FSCA.co.za |
| Email enquiry – general request | Pensions.UBQuery@FSCA.co.za |
| SMS enquiry – ID no | 30913 |
| SMS enquiry – general request* | 30766 |
| Fax submissions | 086 578 1183 |
| Toll-free Telephone enquiries | 0800 20 3722 (toll-free) |
| Walk in clients | River Walk Office Park, Block B, 41 Matroosberg Road, Ashlea Gardens |
| Written enquiries | PO Box 35655 Menlo Park Pretoria 0102 |
What Documents do I need to claim my Provident fund in South Africa?
You need to contact the HR department of each of your former employers and
- find out where your money is;
- Request a withdrawal form if the money is still in the employer’s retirement fund; or
- Request the contact details for the administrator who looks after the unclaimed benefit fund if the money has already been transferred, so that you can contact and request a withdrawal from from them.
You must then complete these forms and provide the required supporting documentation, which will typically include certified proof of your identity and proof of your banking details.
