If you have made a payment to the wrong person or account, or if you want to reverse a transaction for any other reason, you can do so using the Standard Bank mobile banking app. Here’s how to reverse money using the Standard Bank app in a few easy steps:
Step 1: Open the Standard Bank app
Open the Standard Bank app on your mobile device and log in to your account using your login credentials. If you don’t have the app installed on your phone, you can download it from the App Store for iOS devices, or Google Play for Android devices.
Once you have logged in, navigate to the “Transact” tab on the bottom toolbar of the app. This will take you to the section of the app where you can view your transaction history and perform various banking activities.
Step 3: Locate the transaction you want to reverse
Scroll through your transaction history to find the transaction you want to reverse. You can use the search bar at the top of the screen to filter your transaction history by date, amount, or type of transaction (e.g. debit, credit, transfer, etc.).
Step 4: Select the transaction and tap “Reverse”
Once you have located the transaction you want to reverse, tap on it to select it. This will bring up a detailed view of the transaction, including the date, amount, recipient, and any notes you may have attached to it. To reverse the transaction, tap on the “Reverse” button at the bottom of the screen.
Step 5: Confirm the reversal
After tapping the “Reverse” button, the app will ask you to confirm that you want to reverse the transaction. Double-check the details of the transaction to make sure you have selected the correct one, and then tap “Confirm” to proceed with the reversal.
Step 6: Wait for the reversal to be processed
Once you have confirmed the reversal, the app will process the request and send you a confirmation message once the transaction has been successfully reversed. The reversal may take a few minutes or longer to complete, depending on factors such as the size of the transaction and the time of day.
Tips for reversing transactions using the Standard Bank app
Here are a few things to keep in mind when reversing transactions using the Standard Bank app:
– You can only reverse transactions that have not yet been paid out or cleared by the recipient’s bank. If the recipient has already received and withdrawn the money, you will need to contact them directly to request a refund.
– Transfers to other Standard Bank accounts can be reversed almost instantly, while transfers to accounts at other banks may take longer to process.
– If you have any trouble reversing a transaction using the app, or if you have any questions about the process, you can contact Standard Bank’s customer support team for assistance.
In conclusion, reversing money using the Standard Bank app is a simple and straightforward process that can be completed in just a few easy steps. By following the tips and guidelines outlined in this article, you can quickly and easily reverse any transactions that you may have made in error, and get your funds back where they belong.
