Nedbank Cardless Withdrawal
Nedbank Cardless Withdrawal allows you to withdraw cash from a Nedbank ATM without using your bank card. This service is secure and convenient, especially when you don’t have your physical card on hand. Here’s how you can perform a cardless withdrawal:
Steps for Nedbank Cardless Withdrawal:
- Nedbank Money App:
- Download the Nedbank Money App if you haven’t already, available on Google Play Store and Apple App Store.
- Log in to your account.
- Select the “Send Money” or “Cardless Withdrawal” option.
- Enter the amount you want to withdraw.
- Confirm the details of the transaction.
- You will receive a withdrawal code via SMS that you will use at the ATM.
- ATM Process:
- Go to any Nedbank ATM.
- Select the “Cardless Withdrawal” option on the ATM screen.
- Enter the withdrawal code received via SMS and follow the prompts to complete the transaction.
- Withdraw the cash from the ATM.
Key Benefits:
- No Card Required: You can withdraw cash even if you don’t have your bank card.
- Secure: The withdrawal code is only valid for a single transaction.
- Convenient: Perfect for situations where you’ve forgotten your card or need to send cash to someone else.
Fees:
There may be a small service fee for using the Send-iMali or cardless withdrawal service. It’s recommended to check the latest fee structure with Nedbank.
For more information on this service, visit the Nedbank Cardless Withdrawal Page.
FAQs
You can withdraw the money at any Nedbank ATM or at one of these retail stores:
- Checkers.
- Checkers Hyper.
- Shoprite.
- Usave.
- House & Home.
- OK Foods.
- OK Furniture.
- Pick n Pay.
What are Send Money and Cardless Withdrawals?
Send Money allows you to transfer funds to any South African cellphone number, and the recipient can withdraw the cash from any Nedbank ATM or participating retail stores without needing a card. The recipient receives a voucher and a PIN to access the funds.
Can I Send Money to People Outside South Africa?
No, the Send Money service is only available for recipients within South Africa.
Is ‘Pay to a Mobile Number’ the Same as Send Money?
Yes, it’s the same feature, but Send Money offers additional options, such as canceling a voucher, viewing recent payments, resending voucher SMSs, and sharing transaction details with recipients.
Do I Need a Specific Account to Send Money to a Recipient?
No, any Nedbank transactional account that supports electronic payments can be used to send money.
How Do I Register for Send Money and Cardless Withdrawals?
You don’t need special registration. Simply use the Nedbank Money App or Nedbank Online Banking to access the service.
What Are the Fees?
You can review the exact fees on the official Nedbank website or consult their pricing guide.
Whom Do I Call for Help?
For assistance, you can call the Nedbank Call Centre at 0800 555 111.
What Is the Maximum Amount I Can Send?
You can send up to R2,500 per day through the Send Money service.
How Can I Retrieve the Details of a Lost Voucher?
You can retrieve lost voucher details by logging into the Nedbank Money App or Online Banking and resending the voucher information.
Will a Voucher Expire?
Yes, the voucher typically expires after 30 days. If the recipient does not withdraw the funds within this period, the money is returned to the sender’s account.
Can I Send Cash to the Same or Another Recipient Again in One Day?
Yes, you can send money multiple times a day, provided you don’t exceed the daily limit of R5,000.
If I Send Money to the Wrong Cellphone Number, What Can I Do to Get the Money Back?
You can cancel the transaction immediately via the Nedbank Money App or Online Banking, as long as the voucher hasn’t been redeemed. Alternatively, contact the Nedbank Call Centre for assistance.
Where Can You Withdraw Money Sent to a Cellphone Number?
Money can be withdrawn from:
- Nedbank ATMs
- Participating retail stores such as Pick n Pay, Shoprite, Checkers, and more.
How Do I Withdraw Cash at a Retail Store?
The recipient provides the voucher number and PIN at the till, and the cashier will assist in withdrawing the funds.
How Many Daily Withdrawals Are Permitted?
You can make multiple withdrawals daily, but the total withdrawn cannot exceed the set daily limit of R5,000.
What Is the Maximum Amount I Can Withdraw at a Nedbank ATM?
The maximum withdrawal is typically R5,000 per transaction via Send Money.
Does It Cost Money to Withdraw Money?
There are no fees for the recipient to withdraw money at a Nedbank ATM, but fees may apply for withdrawals at participating retail stores.
Where Do I Get the Cash Voucher Number?
The sender will receive the voucher number and can share it with the recipient via SMS or any other communication platform.
What Do the Statuses on the ‘Transaction Details’ Screen Mean?
- Pending: The voucher has been created but not redeemed.
- Cancelled: The voucher was canceled before being used.
- Redeemed: The recipient has successfully withdrawn the funds.
You can share transaction details such as the voucher number and amount with the recipient via SMS or other communication methods.
Can the Voucher PIN Code Be Resent?
Yes, you can resend the voucher PIN code through the Nedbank Money App or Online Banking.
Where Can I Find My Recent Send Money Payments?
Recent transactions can be found in the Send Money section of the Nedbank Money App or Online Banking.
What Are the Terms and Conditions of Cardless Withdrawals and Send Money?
For full terms and conditions, visit the official Nedbank Terms and Conditions Page.
How Soon Can You Withdraw the Money?
The recipient can withdraw the money immediately after receiving the voucher and PIN.
For more information, visit the official Nedbank Send Money and Cardless Withdrawals Page.
