Requesting a New FNB eWallet PIN Online: A Step-by-Step Guide
The FNB eWallet service offers a convenient way to send and receive money using just a cellphone number. However, if you forget your eWallet PIN, you may need to reset it to access your funds. Fortunately, FNB has streamlined the process for requesting a new eWallet PIN online. In this blog post, we’ll guide you through the steps to request a new PIN and highlight some important information about using your eWallet.
What You Need to Know About the FNB eWallet
The FNB eWallet allows you to create an electronic store of value accessible via various FNB channels, including ATMs, the FNB App, and Online Banking. As a user, it’s essential to maintain the security of your eWallet by using a strong PIN.
Why Reset Your eWallet PIN?
If you forget your eWallet PIN, you will not be able to access your funds. Resetting your PIN is a straightforward process that ensures you can continue to use the eWallet service without interruption.
Steps to Request a New eWallet PIN Online
Step 1: Dial the eWallet Activation Number
To reset your eWallet PIN, you can use the FNB dial string. Simply dial *120*277# from your mobile phone. This dial string allows you to access the eWallet services.
Step 2: Follow the Prompts
Once you dial the number, you will be guided through a series of prompts. Select the option to reset your eWallet PIN. Make sure to follow the instructions carefully to ensure a successful PIN reset.
Step 3: Enter Your New PIN
After selecting the reset option, you will be prompted to enter a new 5-digit eWallet PIN. Choose a PIN that you can remember but is not easily guessed by others.
Step 4: Confirm Your New PIN
You will need to confirm your new PIN by entering it again. This step is crucial to ensure that you have entered your PIN correctly.
Step 5: Access Your eWallet
Once your PIN has been successfully reset, you can use it to access your eWallet funds at FNB ATMs, participating retailers, or through the FNB App.
Important Considerations
- Security: Always keep your eWallet PIN confidential. Do not share it with anyone to protect your funds from unauthorized access.
- Temporary PINs: If you are using a temporary ATM PIN generated for a specific transaction, note that it is valid for a limited time (usually 16 hours).
- Linking to the FNB App: If you have linked your eWallet to the FNB App, ensure you manage any changes in your mobile number or account settings promptly.
Conclusion
Resetting your FNB eWallet PIN online is a simple process that can help you regain access to your funds quickly. By following the steps outlined above, you can ensure that you continue to enjoy the benefits of this convenient service without any disruptions.
For more information on the eWallet service or assistance, visit the FNB Official Website or contact FNB’s customer support. Keep your eWallet secure and enjoy seamless financial transactions!
