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University of South Africa UNISA Student enquiries
Contact us
Specific contact details for student assistance and service
IMPORTANT:
- If you send an e-mail directly to a Unisa e-mail address, insert your student number in the subject line to effect the correct routing to an advisor for processing.
- Please check the list carefully and send an enquiry to one e-mail address at a time or one person only. This will ensure that there is no confusion as to who must respond, thereby preventing unnecessary delays in the response.
- Students should only forward enquiries to the Registrar and Deputy Registrar in instances where those enquiries could not be resolved at other levels.
General resources: Websites, and general SMS, Fax and e-mail enquiries
A number of administrative processes, including the convenience of fee payments and information about examinations are available on the following platforms:
- All application, registration and study-related information is available on the Unisa corporate website in both web and mobi formats.
- Unisa website (http://www.unisa.ac.za
- Students can access their own information via the myUnisa website.
- myUnisa (https://my.unisa.ac.za/)
- Fax Enquiries to 012 429 4150
Information Services Division
| Type of enquiry | Telephone | |
|---|---|---|
| Student misdirected enquiries and FAQs | infoservices@unisa.ac.za | 012 429 3111 |
myUnisa & myLife
| Type of enquiry | Telephone | SMS | |
|---|---|---|---|
| myUnisa myLife |
myUnisaHelp@unisa.ac.za myLifeHelp@unisa.ac.za |
011 471 2256 | 43582 |
Student Admissions and Registrations
| Type of enquiry | Telephone | SMS | |
|---|---|---|---|
| General Applications and Registration queries | study-info@unisa.ac.za | 012 441 5888 | 43578 |
| Applications | applications@unisa.ac.za | 012 429 4016 | |
| Undergraduate admission | ame@unisa.ac.za | ||
| College of Accounting Sciences | Undergraduate: econ@unisa.ac.za Postgraduate: econ-postgraduate@unisa.ac.za CTA: Econ-CTA@unisa.ac.za Honours: econhons@unisa.ac.za BTech: econtech@unisa.ac.za |
012 441 5700 | |
| College of Economic and Management Science | Undergraduate: econ@unisa.ac.za Honours: econhons@unisa.ac.za BTech: econtech@unisa.ac.za |
012 441 5700 | |
| College of Education | Undergraduate: educare@unisa.ac.za | 012 441 5583 | |
| College of Human Sciences | Undergraduate: artes@unisa.ac.za Honours: post-artes@unisa.ac.za |
012 441 5701 | |
| College of Law | jus@unisa.ac.za | 012 441 5703 | |
| College of Science, Engineering & Technology AND College of Agriculture & Environmental Sciences |
Undergraduate: scientia@unisa.ac.za Honours: post-scientia@unisa.ac.za Tech: scientiat@unisa.ac.za |
012 441 5704 | |
| Licensees | licensee@unisa.ac.za | 012 441 5705 | |
| International students | international@unisa.ac.za | 012 441 5705 | |
| Exemptions | adhoccredits@unisa.ac.za | 012 441 5706 | |
| Master’s and doctoral qualifications | mandd@unisa.ac.za | 012 441 5702 | |
| Access and Matriculation exemption | ame@unisa.ac.za | 012 441 5457 | |
| Re-admissions | study-info@unisa.ac.za | 012 441 5888 |
Student Assessment Administration
| Type of enquiry | SMS | |
|---|---|---|
| General assignment enquiries | assign@unisa.ac.za | 43584 |
| Student enquiries in respect of examination venues and examination invigilators | invigilationandvenues@unisa.ac.za | 43584 |
Assignment Administration
| Type of enquiry | Telephone | |
|---|---|---|
| General assignment enquiries | assign@unisa.ac.za | |
| 012 429 3710 | ||
| 012 429 3958 | ||
| 011 471 3170 | ||
| 011 471 2764 |
Examination Administration
Finance, Student Funding, Eduloan, Study Material, Corporate Communciation & Marketing
| Name | Type of enquiry | Telephone | |
|---|---|---|---|
| Finance | |||
| Debtors Section | Student account enquiries | finan@unisa.ac.za | 012 429 2441 / 4299 |
| Student Funding | |||
| Mr F Chabalala | General Student Funding enquiries | chabawf@unisa.ac.za | 012 441 5609 |
| Ms Maupi Letsoalo | General Student Funding enquiries | letsomp@unisa.ac.za | 012 441 5600 |
| Eduloan | |||
| Mrs L van Rensburg | Student loans | lizettevr@unisa.ac.za | 0124415390 |
| Ms T Mhlanga | Student loans | thamsanqam@unisa.ac.za | 0124415391 |
| Study Material | |||
| Despatch | Despatch enquiries | despatch@unisa.ac.za | |
| Mdu Zulu | Despatch Enquiries Supervisor | zulum@unisa.ac.za | 012 429 6942 |
| Thelma Mangena | Despatch Enquiries Supervisor | Mangemt@unisa.ac.za | 011 471 3688 |
| Nkadimeng Lebone | Despatch Enquiries Supervisor | Nlebone@unisa.ac.za | 011 471 2276 |
| Ms A Clarke | Despatch Enquiries Supervisor | aclarke@unisa.ac.za | 011 471 3712 |
| Joe Sukazi | Despatch Enquiries Supervisor | sukazjs@unisa.ac.za | 012 429 6561 |
All college-specific enquiries
| Type of enquiry | Name | Telephone | |
|---|---|---|---|
| College of Accounting Sciences | Mr J Chauke | CASenquiries@unisa.ac.za | 012 429 4211 |
| College of Agriculture & Environmental Sciences | Mrs Dianne Metzer Mrs Kelly Steyn |
caesenquiries@unisa.ac.za | 011 670 9351 011 471 2184 |
| Mrs P Ngcobo (master’s and doctoral) | ngcobpn@unisa.ac.za | 011 471 3296 | |
| College of Economic & Management Sciences | Mrs P Ngcobo | cemsenquiries@unisa.ac.za | 012 429 3925 |
| M Kgotatso | |||
| College of Education | Mr S Shabangu | edu-enquiries@unisa.ac.za | 012 429 2645 |
| College of Human Sciences | Ms ME Rubidge | CHS@unisa.ac.za artes@unisa.ac.za |
012 429 8285 |
| Ms DD Mbengwane | 012 429 2631 | ||
| Fax: 086 238 1393 |
|||
| College of Law | Mr M Mei | meim@unisa.ac.za | 012 429 6166 / 3253 / 6406 |
| College of Science, Engineering & Technology | Mr M Molepo | cset@unisa.ac.za or scientia@unisa.ac.za | 012 429 2614 |
| College of Graduate Studies | Prof AM Court | ucgs@unisa.ac.za | 012 429 4644 |
Regional centres
| Name / Region | Type of enquiry | Telephone | |
|---|---|---|---|
| Eastern Cape | |||
| Mr MJ Nkgoang | Nkgoamj@unisa.ac.za | 043 743 9246 | |
| Gauteng | |||
| Hub (Mrs M Masalesa) | gautengtl@unisa.ac.za | 012 441 5720 / 4 / 5756 | |
| Sunnyside Learning Centre | gautengtl@unisa.ac.za | 012 441 5751 / 5867 | |
| Unisa Science Campus in Florida | gautengtl@unisa.ac.za | 011 471 2111 | |
| Vaal | gautengtl@unisa.ac.za | 016 455 6300 | |
| Ekurhuleni | gautengtl@unisa.ac.za | 011 845 9330 / 9358 | |
| KwaZulu Natal | |||
| Mr B Dlamini | querieskzn@unisa.ac.za | 031 335 1700 | |
| Durban hub | General enquiries | 031 335 1700 | |
| Limpopo | |||
| Mr Jerry Malemela | Polokwane | Malemmj@unisa.ac.za polokwane@unisa.ac.za |
015 2903430 015 2903400 |
| Mr Rikhotso | Makhado | polokwane@unisa.ac.za | 015 5163334 |
| Mr Master Baloyi | Giyani | polokwane@unisa.ac.za | 015 8122415 |
| Midlands | |||
| Mr MM Kokong | Manti@unisa.ac.za | 011 670 9531 | |
| Rustenburg Regional Hub | rustenburg@unisa.ac.za | 011 670 9500/1/2 | |
| Bloemfontein RSC | bloemfon@unisa.ac.za | 051 411 0440 | |
| Kimberley Office | kimberle@unisa.ac.za | 053 832 6391 | |
| Kroonstad Office | kroonsta@unisa.ac.za | 056 213 2053/4 | |
| Mafikeng Office | mafikeng@unisa.ac.za | 018 391 0358/60 | |
| Potchefstroom Office | potchefs@unisa.ac.za | 018 294 9051 | |
| Mpumalanga | |||
| Mr V Mkhwanazi | 013 755 2476 | ||
| Nelspruit | 013 755 2476 | ||
| Middleburg | 013 282 4115 | ||
| Western Cape | |||
| Dr KI Jacobs | jacobki@unisa.ac.za | 021 936 4132 | |
| Cape Town Campus | General enquiries | capetown@unisa.ac.za | 021 936 4114 |
| Cape Town Campus | Student Administration | capetown@unisa.ac.za | 021 936 4115 |
| Cape Town Campus | Academic Support | ctntut@unisa.ac.za | 021 936 4154 |
| Cape Town Campus | Counselling | cptcounselling@unisa.ac.za | 021 936 4130 |
| Cape Town Campus | Main Library | ctnlib@unisa.ac.za | 021 936 4125 |
| Cape Town Campus | Mobile Library | ctnmob@unisa.ac.za | 021 936 4125 |
| George | george@unisa.ac.za | 044 884 1300 | |
| Ethiopia | |||
| Prof ZGT Motsa | motsazgt@unisa.ac.za | 00 25 111 435 0080 | |
See Also
