What is Capitec Cellphone Banking?
Capitec Cellphone Banking is a convenient and secure way for Capitec Bank clients to manage their accounts from their mobile phones, without the need for internet connectivity. With this service, clients can access a range of banking services such as checking account balances, transferring funds, paying bills, and buying airtime.
What are the benefits of using Capitec Cellphone Banking?
Some of the benefits of using Capitec Cellphone Banking include:
1. It is free to use: There are no monthly fees or transaction charges associated with this service.
2. It is convenient: You can access your account 24/7 from anywhere, without needing internet connectivity.
3. It is secure: Your account PIN and password protect your account, ensuring that only you have access to your funds.
4. It is easy to use: The interface is user-friendly, and you can complete many transactions in just a few clicks.
5. It saves time: You can perform many banking tasks quickly and easily, without having to visit a branch.
How do I activate Capitec Cellphone Banking?
You can activate Capitec Cellphone Banking using one of the following methods:
1. Via the Capitec Bank App: Simply download the app from the Google Play Store or Apple App Store, and follow the prompts to activate the service.
2. Via USSD: Dial *120*3279# from the phone number linked to your Capitec Bank account, and follow the prompts to activate.
3. Via a Capitec ATM: Insert your Capitec debit card into the ATM, select “More Options,” then select “Cellphone Banking” and follow the prompts to activate.
What information do I need to activate Capitec Cellphone Banking?
To activate Capitec Cellphone Banking, you will need:
1. A South African ID number or passport number.
2. Your Capitec Bank account number.
3. Your cellphone number that is registered with Capitec Bank.
4. A four-digit PIN of your choice.
Can I use Capitec Cellphone Banking on any mobile phone?
Yes, you can use Capitec Cellphone Banking on any mobile phone, as long as it is capable of sending and receiving SMS messages. However, some features may not be available on older or basic phones.
Is Capitec Cellphone Banking secure?
Yes, Capitec Cellphone Banking is secure. Your account is protected by a PIN and password that only you know, and all transactions are encrypted to protect your information. Additionally, Capitec Bank uses industry-leading security measures to protect your account from fraud and unauthorized access.
What if I forget my Capitec Cellphone Banking PIN?
If you forget your PIN, you can reset it by visiting a Capitec Bank branch or calling the Capitec Customer Care Centre on 0860 10 20 43. Alternatively, you can use the app or USSD service to reset your PIN.
Can I access Capitec Cellphone Banking from abroad?
Yes, you can access Capitec Cellphone Banking from abroad, as long as you have an active data or roaming plan. However, international data charges may apply, so it is recommended to check with your mobile network provider before using the service.
In conclusion, Capitec Cellphone Banking is a convenient and secure way to manage your Capitec Bank account from your mobile phone. With a user-friendly interface and a range of useful features, this service is a great choice for anyone looking for a hassle-free banking experience.
