Q: What is Standard Bank Instant Money?
A: Standard Bank Instant Money is a service that allows you to send money quickly and easily to anyone with a South African ID or passport, even if they don’t have a bank account.
Q: How can I send Standard Bank Instant Money?
A: You can send Standard Bank Instant Money through your Standard Bank app or internet banking.
Q: Can I reverse Standard Bank Instant Money?
A: Yes, you can reverse Standard Bank Instant Money in certain circumstances.
Q: What circumstances would allow me to reverse Standard Bank Instant Money?
A: You can reverse Standard Bank Instant Money if the recipient has not yet claimed the money and the transaction has not expired.
Q: How long do I have to reverse Standard Bank Instant Money?
A: You have up to 60 days to reverse Standard Bank Instant Money.
Q: What steps do I need to take to reverse Standard Bank Instant Money?
A: To reverse Standard Bank Instant Money, you need to contact Standard Bank customer service and provide them with the relevant details of the transaction.
Q: What details do I need to provide to reverse Standard Bank Instant Money?
A: You will need to provide the transaction reference number, the amount sent, the recipient’s name and South African ID number, and the reason for requesting the reversal.
Q: How long does it take to reverse Standard Bank Instant Money?
A: It can take up to three business days to reverse Standard Bank Instant Money.
Q: Can I cancel a Standard Bank Instant Money transaction if the recipient has already claimed the money?
A: No, you cannot cancel or reverse a Standard Bank Instant Money transaction if the recipient has already claimed the money.
Q: What happens if I request a reversal of Standard Bank Instant Money after the transaction has expired?
A: If you request a reversal of Standard Bank Instant Money after the transaction has expired, the reversal will not be possible.
Q: Is there a cost to reverse Standard Bank Instant Money?
A: No, there is no cost to reverse Standard Bank Instant Money.
Q: Can I reverse Standard Bank Instant Money if I sent it to the wrong person?
A: If the transaction has not yet been claimed, you can reverse Standard Bank Instant Money and send it to the correct person. If the transaction has already been claimed, you cannot reverse it and will need to contact the recipient directly to request the return of the money.
Q: What should I do if an error occurs when attempting to reverse Standard Bank Instant Money?
A: If an error occurs when attempting to reverse Standard Bank Instant Money, you should contact Standard Bank customer service for assistance.
Q: Are there any restrictions on reversing Standard Bank Instant Money?
A: Reversing Standard Bank Instant Money is subject to certain restrictions and conditions, which may vary depending on the specific transaction and circumstances. It is important to read and understand these conditions before attempting to reverse a Standard Bank Instant Money transaction.
