FNB eWallet Code

FNB eWallet Code

A Complete Guide to FNB eWallet Code: How It Works and Why You Need It

In the world of digital banking, convenience is king. One of the most innovative tools in South Africa for sending and receiving money quickly and securely is the FNB eWallet service. At the heart of this service is the FNB eWallet code, a crucial component that makes withdrawing and accessing funds simple, even without a bank account. In this blog post, we’ll explore what the eWallet code is, how to use it, and why it’s important.

How to Request a New FNB eWallet Code

If the original eWallet code expires, the recipient can request a new one. Here’s how:

Via USSD Code:

• • Dial 120277# on your phone (this is the FNB eWallet USSD code).
  • Follow the prompts to request a new 4-digit PIN.
  • You will receive an SMS with the new eWallet code, which you can use at an FNB ATM or retail store.

Via the FNB App:

• • Open the FNB mobile app and go to the eWallet section.
  • You will be able to request a new withdrawal PIN if your original code has expired.

Customer Service:

• • Alternatively, you can call FNB’s customer service and request a new PIN if you’re unable to generate one using the USSD code or app.

How Does the FNB eWallet Code Work?

The process of using the eWallet code is quite straightforward. Here’s a breakdown of how it works for both senders and recipients:

1. Sender Initiates the Transaction:
   • The sender logs into their FNB online banking or the FNB app.
   • They select the “eWallet” option under “Payments” and enter the recipient’s mobile phone number and the amount to be sent.
   • After confirming the transaction, the recipient receives an SMS with the eWallet details, including the 4-digit code and withdrawal instructions.
2. Recipient Receives the Code:
   • The recipient gets an SMS with the eWallet code and instructions on how to access or withdraw the money.
   • The code is time-sensitive and must be used within 4 hours. If it expires, the recipient can request a new code from FNB (details on this are below).
3. Recipient Withdraws Money or Uses Funds:
   • The recipient can go to any FNB ATM or participating retail store (such as Shoprite, Checkers, or Boxer) to access the funds.
   • At the ATM, they simply press “Proceed” without inserting a card, select “eWallet Services,” and enter the code along with the amount to withdraw.
   • If withdrawing at a store, the recipient provides the cashier with their phone number and the eWallet code

Using the FNB eWallet Code at an ATM

To withdraw money using the eWallet code at an FNB ATM, follow these simple steps:

1. Go to any FNB ATM.
2. Press “Proceed” or “Enter” without inserting a bank card.
3. Select “eWallet Services.”
4. Enter your mobile number and the 4-digit eWallet code you received via SMS.
5. Enter the amount of money you wish to withdraw.
6. Confirm the transaction and collect your cash.

Using the FNB eWallet Code at a Retail Store

If you prefer to access your eWallet funds at a retail store, here’s what you need to do:

1. Go to any participating Shoprite, Checkers, or Boxer store.
2. Provide the cashier with your mobile phone number and the eWallet code.
3. The cashier will verify the details and give you the cash.

Important Tips for Using FNB eWallet Code

Keep Your Code Secure: The eWallet code is a sensitive piece of information, so make sure you keep it private. Do not share it with anyone other than the cashier or when using it at an ATM.

Use it Quickly: The code is only valid for 4 hours. If you don’t use it within that time, you will need to request a new one.

Check Your Balance: If you don’t withdraw all the funds at once, you can check your remaining eWallet balance by dialing 120277# or using the FNB app.

Expiration: eWallet funds must be used within 30 days, or they will be returned to the sender.

Fees Associated with FNB eWallet Code Withdrawals

It’s important to be aware of the costs involved when using FNB eWallet, especially if you plan to withdraw cash:

Sending Fees: FNB charges a small fee when money is sent via eWallet. The fee varies based on the amount sent, but sending R500 typically costs about R10.

Withdrawal Fees: Recipients withdrawing funds at an FNB ATM or retail store may incur a withdrawal fee, depending on the amount. The latest fee structure can be found on the FNB website.