FNB Call Centre: How to Contact First National Bank for Assistance
If you need to contact First National Bank (FNB) for any banking-related queries or support, their call centre is available to assist you with a wide range of services. Whether you need help with account management, eWallet services, lost or stolen cards, or loan inquiries, FNB’s call centre provides quick and reliable customer service.
In this guide, we’ll provide you with the essential FNB call centre contact numbers, the services they offer, and when to use them.
FNB Call Centre Contact Numbers
FNB offers several dedicated contact numbers based on the type of service you need. Here’s a list of the most important FNB call centre numbers:
1. FNB General Customer Care
For general inquiries, assistance with your account, and other banking-related queries:
- Call: 087 575 9404
This line is available 24/7 for most banking services and inquiries, including balance inquiries, transaction assistance, and product support.
2. FNB eWallet Support
For assistance with eWallet services, such as sending money, reversing a transaction, or accessing your eWallet funds:
- Call: 087 575 9405
Use this number if you need help with any eWallet-related issue, from sending money to reversing a mistaken transaction.
3. FNB Lost or Stolen Cards
If your FNB card is lost or stolen, contact the dedicated card services team immediately to block the card and prevent unauthorized transactions:
- Call: 087 575 9406
Available 24/7 to report and block lost or stolen cards.
4. FNB Fraud Line
For reporting suspicious activity or potential fraud on your account, FNB’s dedicated fraud line is available around the clock:
- Call: 087 575 9444
Available 24/7 for urgent assistance with fraud-related concerns.
5. FNB Business Banking Support
If you have a business account with FNB and need assistance with business banking services, contact the business banking support team:
- Call: 087 575 9479
Available during standard business hours for business banking inquiries, loan applications, and account management.
6. FNB Premier Banking Support
For Premier Banking clients, FNB offers specialized customer support for managing your high-value accounts and personalized banking needs:
- Call: 087 575 9408
Available during business hours for account-specific inquiries and premium service requests.
7. FNB Private Banking Support
For Private Banking clients, who require a more personalized service:
- Call: 087 730 6000
Available during business hours for personalized banking solutions and private banking inquiries.
8. FNB International Banking Support
For customers dealing with international transactions or forex services, FNB offers dedicated support:
- Call: 087 575 9455
Available during business hours for forex, international payments, and related services.
FNB Online and Digital Banking Support
If you prefer online support, FNB offers digital channels to help resolve your queries:
FNB App Support: For help with the FNB mobile app, you can log in to the app and access customer support via the app’s help section.
FNB Online Banking Support: Visit the FNB website and navigate to the help section for assistance with online banking services.
Services Offered by the FNB Call Centre
Here are some of the common services you can access by contacting the FNB call centre:
Account Inquiries: Check balances, view transaction history, and get help with statements.
Card Services: Report lost or stolen cards, order replacements, or manage card limits.
Loan Assistance: Inquire about loan applications, repayment options, and interest rates.
eWallet Support: Get help with sending, receiving, or reversing eWallet transactions.
Fraud Reporting: Immediately report suspicious or fraudulent activity on your account.
Business Banking: Manage your business accounts, request business loans, or get advice on business financial solutions.
Forex and International Banking: Access international payment support and foreign exchange services.
Frequently Asked Questions (FAQs)
1. What is the FNB call centre number for general inquiries?
For general customer service inquiries, call 087 575 9404. This number is available 24/7 for most general banking needs.
2. How do I contact FNB to report a lost or stolen card?
To report a lost or stolen card, call 087 575 9406 immediately. This line is available 24/7 to block your card and prevent unauthorized transactions.
3. What is the FNB eWallet support number?
For any eWallet-related queries, including sending or receiving money, call 087 575 9405 for dedicated support.
4. How do I report fraud on my FNB account?
You can report suspicious activity or fraud by calling the FNB Fraud Line at 087 575 9444. This service is available 24/7.
5. What is the FNB business banking support number?
For business banking assistance, call 087 575 9479 during regular business hours.
