How to Check Your FNB eWallet Balance: A Step-by-Step Guide

How to Check Your FNB eWallet Balance: A Step-by-Step Guide

The FNB eWallet service offers a convenient way to send and receive money, even if you don’t have a bank account. If you’ve received funds in your eWallet and want to know how much money you have, checking your balance is quick and easy. In this blog post, we’ll walk you through the different ways you can perform an FNB eWallet balance check, whether you have internet access, airtime, or not.

What is FNB eWallet?

FNB eWallet is a money transfer service that allows anyone in South Africa to receive funds instantly via their mobile phone. The recipient can withdraw the funds from an FNB ATM or participating retail stores like Shoprite, Checkers, and Boxer, without the need for a bank account.

For more details about FNB eWallet, visit the official FNB eWallet page.

Why Check Your FNB eWallet Balance?

It’s important to check your FNB eWallet balance regularly, especially if you’re expecting a payment or if you need to ensure you have enough funds before making a withdrawal or purchase. By doing so, you can track the available balance and avoid running into any issues when accessing your money.

Methods for Checking Your FNB eWallet Balance

There are multiple ways to check your eWallet balance, whether you have access to the internet or not. Let’s explore these options:

1. Check FNB eWallet Balance via USSD (No Airtime Required)

If you don’t have airtime or internet access, you can still check your eWallet balance using a USSD code. This is one of the easiest ways to check your balance:

1. Dial 120277# from your mobile phone.
2. Follow the on-screen prompts to select the “Check Balance” option.
3. Your current eWallet balance will be displayed on your screen.

This method does not require any airtime or data, making it ideal when you’re low on credit.

2. Check FNB eWallet Balance Using the FNB App

If you have the FNB mobile app, checking your eWallet balance is just a few clicks away. Here’s how:

1. Open the FNB App: Log in using your FNB credentials.
2. Go to the eWallet Section: Navigate to the “eWallet” option from the main menu.
3. View Your Balance: Once in the eWallet section, your balance will be displayed, along with any recent transactions.

The FNB app also allows you to manage your eWallet funds, request a new PIN, and transfer money to others.

3. Check FNB eWallet Balance via Online Banking

You can also check your eWallet balance through FNB Online Banking if you have access to the internet. Follow these steps:

1. Log into FNB Online Banking: Visit the FNB Online Banking page and log in using your username and password.
2. Navigate to eWallet: Once logged in, go to the “Payments” section and select “eWallet.”
3. Check Balance: Your eWallet balance will be shown along with any recent transaction history.

4. Check FNB eWallet Balance via FNB ATMs

Another way to check your eWallet balance is by using an FNB ATM. Here’s how to do it:

1. Visit an FNB ATM: Go to the nearest FNB ATM.
2. Press “Proceed” Without Inserting a Card: Select the “eWallet Services” option.
3. Enter Your Mobile Number: Input the mobile number linked to your eWallet account.
4. Enter Your eWallet PIN: Use the one-time PIN (OTP) you received when the funds were sent.
5. Select “Check Balance”: You will be shown your current balance on the screen.

How to Request a New eWallet PIN

If you’ve received money via eWallet but lost your one-time PIN (OTP) or it has expired, you can easily request a new one. Here’s how to do it:

• Dial 120277# from your mobile phone and follow the prompts to request a new PIN.
• Log into your FNB mobile app or FNB Online Banking and request a new OTP under the eWallet section.

Key Points to Remember

• No Airtime Required: You can check your eWallet balance without airtime by using the USSD code 120277#.
• Validity of eWallet Funds: Funds in your eWallet are valid for 30 days. After this period, any unclaimed funds will be returned to the sender.
• Security: Always keep your eWallet PIN secure and avoid sharing it with anyone. This ensures that your money remains safe until you withdraw or use it.

Frequently Asked Questions (FAQs)

1. How much does it cost to check my FNB eWallet balance?
Checking your eWallet balance using the USSD code 120277# is free of charge and does not require airtime. Checking via the FNB app or online banking also incurs no fees.

2. Can I check my eWallet balance without airtime?
Yes, you can check your balance without airtime by dialing ** 120277#** from your phone. This USSD service does not require any airtime or data.

3. How do I check my eWallet balance without a smartphone?
You can check your eWallet balance on any mobile phone by dialing ** 120277#**. This method does not require a smartphone or internet access.

4. How long are eWallet funds available?
eWallet funds are valid for 30 days. If they are not used or withdrawn within this period, the money will be returned to the sender.

5. What happens if I lose my eWallet PIN?
If you lose your eWallet PIN or it expires, you can request a new one by dialing ** 120277#** or using the FNB app