Q: What are the different ways to send money using Standard Bank without the app?
A: Standard Bank provides various options to transfer money without the app. It includes internet banking, cellphone banking, and ATM banking.
Q: How to use internet banking to send money without using the app?
A: To use internet banking, you need to log in to your account using your username and password on the Standard Bank website. Then, select the “Transfers” option and choose “New Transfer.” Enter the recipient’s details, amount, and account information and then confirm the transfer.
Q: What is the process of transferring money using cellphone banking?
A: To transfer money using cellphone banking, you need to dial *120*2345# on your registered phone number to access the menu. Then, select the “Send Money” option, enter the recipient’s details, and confirm the transfer.
Q: Is there any limit on the amount that can be transferred using cellphone banking?
A: Yes, the maximum amount that can be transferred using cellphone banking is R5,000 per day.
Q: How to transfer money using an ATM without using the app?
A: To transfer money using an ATM, swipe your card and enter your PIN code. Select the “Transfers” option and choose the account you want to transfer funds to. Enter the recipient’s account number, amount, and reference number, and confirm the transfer.
Q: Is there any fee for transferring money using Standard Bank without using the app?
A: Yes, there are fees charged for transferring money using Standard Bank. The fees vary depending on the transfer method and destination.
Q: Can I cancel a transaction after initiating it without using the app?
A: No, once you have initiated a transfer, you cannot cancel it without the app. You will need to visit your nearest Standard Bank branch and request to cancel the transaction.
Q: How long does it take for the recipient to get the transferred money?
A: The time taken for the recipient to receive the transferred money depends on the transfer method and the destination bank. Generally, it takes 1-2 business days for the funds to reflect in the recipient’s account.
Q: What are the benefits of using Standard Bank for money transfers?
A: Standard Bank’s transfer services are fast, secure, and reliable. They provide various transfer methods that are convenient for users. Additionally, Standard Bank offers competitive exchange rates and low fees for international transfers.
Q: How to contact Standard Bank customer care for any queries related to money transfers?
A: You can contact Standard Bank’s customer care through their toll-free number 0860 123000 or send an email to information@standardbank.co.za. Additionally, you can visit your nearest branch for assistance.
