Nedbank Contact Information: How to Reach Customer Support
Nedbank provides multiple channels for customers to reach their support team, whether for general inquiries, assistance with online banking, card services, or specific product-related issues. Below is a comprehensive list of ways to contact Nedbank based on your needs.
General Customer Service
For help with general banking inquiries, account services, or any other support:
- Phone (South Africa): 0860 555 111
- International: +27 (0) 10 234 5000
Lost or Stolen Cards
If your card is lost or stolen, contact Nedbank immediately to block the card and prevent unauthorized transactions:
- Phone (South Africa): 0800 110 929 (Toll-Free)
- International: +27 (0) 10 234 5001
Nedbank Online Banking and App Support
For issues related to online banking or the Nedbank Money App, such as login problems, password resets, or navigating digital banking services:
- Phone: 0860 555 111 (Follow the prompts for digital banking support)
Nedbank Business Banking
For business account management, payments, and other services related to business banking:
- Phone: 0860 555 333
Nedbank Wealth and Private Banking
For wealth management or private banking services, such as investment management, wealth advisory, and specialized account services:
- Phone: 0860 111 263
Home Loans and Vehicle Finance
For specific inquiries related to home loans or vehicle finance:
- Home Loans: 0860 553 573
- Vehicle Finance (MFC): 0860 103 582
Nedbank Personal Loans
If you have queries about personal loans, including applying, managing, or settling your loan:
- Phone: 0860 103 582
Email and Online Contact
For non-urgent inquiries, you can use the following methods to get in touch:
- Online Contact Form: You can fill out a form for assistance on the Nedbank Contact Us page.
- Email: Use the contact form linked above to submit an inquiry via email, and the support team will respond.
Social Media
Nedbank also provides customer support through its social media channels:
For immediate assistance with general banking inquiries, lost cards, or online banking issues, the Nedbank Call Centre is your best option.
