What is Capitec Cellphone Banking?
Capitec Cellphone Banking is a mobile banking service offered by Capitec Bank that allows customers to perform various transactions on their mobile devices. This service is available to Capitec Bank customers who have registered for cellphone banking.
How can I transfer money using Capitec Cellphone Banking?
You can transfer money using Capitec Cellphone Banking by following the steps below:
1. Dial *120*3279# on your mobile device.
2. Select option 1 on the menu for “Banking”.
3. Enter your cellphone banking PIN.
4. Select option 1 for “Transfers”.
5. Select either “Own accounts” or “New beneficiaries”.
6. Enter the recipient’s Capitec Bank account number or cellphone number.
7. Enter the transfer amount.
8. Confirm the details you have entered and select “Transfer”.
Can I transfer money to non-Capitec Bank accounts using Capitec Cellphone Banking?
No, you cannot transfer money to non-Capitec Bank accounts using Capitec Cellphone Banking. This service is only available for transfers to other Capitec Bank accounts or to registered beneficiaries on the Capitec Cellphone Banking app.
How much does it cost to use Capitec Cellphone Banking?
Capitec Bank does not charge a fee for using the Cellphone Banking service. However, standard network data fees may still apply depending on your mobile operator.
Is there a limit to how much I can transfer using Capitec Cellphone Banking?
Yes, there are limitations to the amount of money you can transfer using Capitec Cellphone Banking. The daily limit for transfers to Capitec Bank accounts is R5,000, while the daily limit for new beneficiaries is R2,000. However, you can increase your daily limit by visiting a Capitec Bank branch and providing the necessary documentation.
Is it safe to use Capitec Cellphone Banking?
Yes, Capitec Cellphone Banking is safe to use. The service is protected by various security features, such as a PIN and a one-time password (OTP) that is sent to your registered cellphone number for every transaction.
How long does it take for a transfer to go through using Capitec Cellphone Banking?
Transfer times may vary, but most transfers using Capitec Cellphone Banking are instant.
Can I cancel a transfer made using Capitec Cellphone Banking?
No, you cannot cancel a transfer made using Capitec Cellphone Banking once it has been processed. However, you can contact Capitec Bank’s customer service to request a reversal of the transfer.
In conclusion, Capitec Cellphone Banking is a convenient and secure way to transfer money. By following simple steps, customers can easily transfer money to their own accounts, other Capitec Bank accounts, or registered beneficiaries. It is important to note the daily transfer limits and contact customer service immediately in case of any issues.
