Absa’s Cellphone Banking service offers a convenient way to manage your finances directly from your mobile device, without the need for internet access. By dialing a specific USSD code, you can perform various banking transactions anytime, anywhere.
Registration and Access
To register for Absa Cellphone Banking:
- Add the Absa Cellphone Banking number *120*2272# to your contacts.
- Dial *120*2272# from your mobile phone.
- Select ‘1’ to accept the terms and conditions and tap ‘Send’.
- Enter your South African ID number or passport number and tap ‘Send’.
- Create a 5-digit numeric PIN and tap ‘Send’.
Once registered, you can access the service by dialing *120*2272# and entering your PIN.
Key Features
Balance Enquiries: Check your account balances instantly.
Funds Transfers: Transfer money between your accounts or to other Absa accounts.
Payments: Pay beneficiaries and make third-party payments.
Prepaid Purchases: Buy prepaid airtime, data, or electricity for yourself or others.
CashSend: Send money to anyone in South Africa, allowing them to withdraw cash without needing a bank account.
Using CashSend
CashSend enables you to send money to recipients who can withdraw the funds from any Absa ATM without a bank card. To use CashSend:
- Dial *120*2272# and enter your 5-digit PIN.
- Select ‘5’ for ‘Send Cash’ and tap ‘Send’.
- Choose to send to a new beneficiary or select an existing one.
- Enter the recipient’s cellphone number and the amount to send.
- Create a 6-digit access code for the recipient.
- Confirm the transaction.
The recipient will receive an SMS with the 10-digit withdrawal number. They can withdraw the cash by entering this number and the 6-digit access code at any Absa ATM.
Charges and Limits
Registration: Free of charge.
Transaction Fees: Standard banking fees apply to transactions conducted via Cellphone Banking.
CashSend Limits: Minimum of R50 and a maximum of R500 per day.
Security Measures
Absa prioritizes the security of your transactions:
- Always keep your 5-digit PIN confidential.
- Be cautious of phishing scams and do not share your banking details.
- Regularly monitor your account for any unauthorized transactions.
Support and Assistance
For assistance with Absa Cellphone Banking:
Visit the Absa Cellphone Banking Help Guides for detailed instructions.
Contact the Absa customer service center at 08600 08600.
Absa’s Cellphone Banking service provides a secure and efficient way to manage your finances on the go, ensuring you have access to essential banking services whenever you need them.
Absa Cellphone Banking FAQ
1. What is Absa Cellphone Banking?
Absa Cellphone Banking allows you to perform various banking transactions directly from your mobile phone, even without internet access, using a USSD code.
2. How do I register for Absa Cellphone Banking?
To register, dial *120*2272# on your mobile device, follow the prompts, and set a 5-digit PIN.
3. What is the Absa Cellphone Banking USSD code?
The primary USSD code for Absa Cellphone Banking is *120*2272#, which allows you to access services directly from your mobile.
4. Can I use Absa Cellphone Banking without airtime?
Some mobile networks allow zero-rated USSD sessions for banking, but standard charges may apply depending on your network provider.
5. How do I download the Absa Cellphone Banking App?
Absa has a general banking app that supports Cellphone Banking functions. You can download it from the App Store or Google Play, or use the USSD service without an app.
6. What are the charges for Absa Cellphone Banking?
Registration: Free
Transaction Costs: Standard Absa fees apply to transactions. For more information, refer to Absa’s fee schedule.
7. How do I check my balance on Absa Cellphone Banking?
Dial *120*2272# and select the balance check option. This displays your account balance instantly.
8. How do I buy airtime with Absa Cellphone Banking?
Dial *120*2272#, log in with your PIN, and select “Buy Airtime.” Enter the amount and confirm to complete the transaction.
9. What should I do if I forget my Absa Cellphone Banking PIN?
You can reset your PIN by calling Absa customer support at 08600 08600 or visiting an Absa branch.
10. How do I access Absa Cellphone Banking help or customer service?
Contact Number: 08600 08600
Online Support: Visit Absa’s Cellphone Banking Help page.
11. Is there an Absa Cellphone Banking Lite option?
Yes, the USSD service is considered a “lite” version, providing essential banking without needing a smartphone.
12. Can I use Absa Cellphone Banking on MTN or other networks?
Yes, Absa Cellphone Banking works across all major South African networks, including MTN, Vodacom, and Telkom.
13. What do I do if Absa Cellphone Banking isn’t working?
Check your network connection or attempt to dial the USSD code again. Persistent issues may be resolved by contacting Absa at 08600 08600.
14. How do I reset my Absa Cellphone Banking PIN?
To reset your PIN, contact Absa customer service or visit a branch to complete verification.
15. What is the Absa Cellphone Banking number for buying airtime?
Use the main code *120*2272#, navigate to the airtime purchase option, enter the amount, and confirm.
16. What is the limit for transactions on Absa Cellphone Banking?
Daily and monthly limits depend on account type and transaction type. Contact Absa or refer to the Cellphone Banking section online for specific limits.
17. How do I check my Absa Cellphone Banking balance?
Dial *120*2272# and follow prompts to check your balance quickly and securely.
18. How do I solve problems with Absa Cellphone Banking?
For troubleshooting, dial 08600 08600 for Absa support. Persistent issues might require visiting a branch.
19. Can I use Absa Cellphone Banking for CashSend?
Yes, you can send money via CashSend using *120*2272#. Follow the prompts to send cash to any mobile number in South Africa.
20. What is the USSD code for Absa Cellphone Banking?
The main code for accessing Absa Cellphone Banking services is *120*2272#.
