WHAT DO I NEED TO BE ABLE TO APPLY FOR A CAPFIN LOAN?
A current SA ID
3 latest payslips or 3 latest bank statements
Must be employed full-time and receive a monthly salary
A working cell phone number
A valid South African bank account
You must be at least 18 years old.
- TO APPLY FOR A CAPFIN LOAN, WHAT DOCUMENTS DO I NEED?
A valid South African ID, as well as three recent payslips or bank statements.
- WHERE CAN I SUBMIT AN APPLICATION FOR A CAPFIN LOAN?
You can apply for a Capfin loan online, by SMS, or in person at any PEP or Ackermans location nationwide.
- HOW DO I USE THE CAPFIN WEBSITE TO APPLY FOR A LOAN?
Simply click the Apply Now button and follow the simple on-screen instructions.
- HOW SAFE IS THE CAPFIN ONLINE LOAN APPLICATION PROCESS?
Yes. You must create a profile that can only be accessed with your SA ID number and a one-time-only One-Time-Pin (OTP) that will be sent directly to the cellphone number you registered with.
- I SET UP A PROFILE ON THE CAPFIN WEBSITE. HOW DO I FILL OUT THE LOAN APPLICATION?
Simply log into your profile using your SA ID number, and we’ll send you a unique One-Time-Pin (OTP) that will be sent directly to the cellphone number you registered with. Then, simply follow the instructions.
- MY LOAN APPLICATION WAS DECLINED; HOW LONG SHOULD I WAIT BEFORE APPLYING FOR A CAPFIN LOAN AGAIN?
After 30 calendar days, you may reapply for a Capfin loan.
- HOW DO I FIND OUT WHAT LOAN AMOUNT I AM ELIGIBLE FOR?
A loan offer will be prepared for you, indicating the loan amount you may be eligible for pending the completion of our affordability assessment. The loan amount is subject to change based on additional credit checks performed after your application is completed and submitted to us.
- HOW MUCH MONEY CAN I APPLY FOR?
We provide loans of up to R50 000 based on the results of your affordability assessment, which takes into account factors such as your income and expenses, credit profile, and payment history.
- HOW LONG WILL I HAVE TO WAIT FOR MY PAY-OUT?
After approval, your loan will be transferred to your designated bank account within 48 business hours.
- HOW DO I SEND MY DOCUMENTS?
Upload your documents directly here by using the website’s upload tab.
Scan your documents at any PEP or Ackermans location across the country.
Please send your documents to docs@capfinmail.co.za. After applying, please include your SA ID number in the subject line.
After applying, fax your documents to 0866880000 with your SA ID number written down as a reference.
We can assist you in retrieving your documents with your permission if you bank with ABSA, Standard Bank, or Nedbank.
