Q: What is eFiling?
A: eFiling refers to a system for filing tax returns online. It is used in many countries to make the process of filing taxes easier and more convenient for taxpayers.
Q: How do I change my bank details on eFiling?
A: Changing your bank details on eFiling is a relatively simple process. Here are the steps you need to follow:
1. Log in to your eFiling account using your user ID and password.
2. Click on the “Payment” tab.
3. Click on “Manage Bank Accounts.”
4. Click on the “New Bank Account” button.
5. Enter your new bank account details, including the account number, account type, bank name, and branch code.
6. Click “Save” to save your new bank account details.
Q: Can I change my bank details on eFiling if I have already submitted my tax return?
A: Yes, you can change your bank details on eFiling even if you have already submitted your tax return. However, you will need to make sure that the payment has not already been processed before you make the change. If the payment has already been processed, you will need to contact the South African Revenue Service (SARS) to arrange for the payment to be reversed.
Q: How long does it take for my new bank details to be updated on eFiling?
A: The time it takes for your new bank details to be updated on eFiling depends on a number of factors, including the bank you have chosen and the processing times of SARS. It generally takes between three and seven working days for the new bank details to be updated.
Q: Can I change my bank details on eFiling if I am due a refund?
A: Yes, you can change your bank details on eFiling even if you are due a refund. However, you will need to make sure that the refund has not already been processed before you make the change. If the refund has already been processed, you will need to contact SARS to arrange for the refund to be reversed.
Q: What happens if I enter the wrong bank details on eFiling?
A: If you enter the wrong bank details on eFiling, the payment may be rejected by your bank. In this case, SARS will contact you to inform you that the payment has been rejected and to request that you provide the correct bank details.
Q: Can I change my bank details on eFiling from a foreign bank account?
A: Yes, you can change your bank details on eFiling from a foreign bank account. However, you will need to ensure that the bank account you are using is capable of receiving payments from South Africa.
Q: Are there any fees associated with changing my bank details on eFiling?
A: No, there are no fees associated with changing your bank details on eFiling.
Q: What should I do if I have any problems changing my bank details on eFiling?
A: If you experience any problems changing your bank details on eFiling, you should contact the SARS call center for assistance. The call center can be reached by phone at 0800 00 7277.
