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TUT Doctor Technologiae DTech in Contact Centre Management

TUT Doctor Technologiae DTech in Contact Centre Management

TUT DTech in Contact Centre Management

DOCTOR TECHNOLOGIAE: CONTACT CENTRE MANAGEMENT

Qualification code: DTCC01 – NQF Level 8

Campus where offered:

Pretoria Campus

Important notification to new applicants:

Before submitting an application for admission, applicants are advised to consult the University’s website for possible new qualifications which are aligned with the newly-implemented Higher Education Qualification Sub-Framework.

REMARKS

a.Admission requirement(s):

A Magister Technologiae: Contact Centre Management or a qualification at NQF Level 8 (old) or NQF Level 9 (new) in the contact centre field.

b.Selection criteria:

Admission is subject to selection.

c.Duration:

A minimum of two years and a maximum of five years.

d.Presentation:

Research.

e.Intake for the qualification:January and July.

f.Rules on postgraduate studies:

See Chapter 8 of the Students’ Rules and Regulations for more information.

g.Subject credits:

Subject credits are shown in brackets after each subject.

CURRICULUM

CODE

SUBJECT

CREDIT

CCC700T

Thesis: Contact Centre Management

(2,000)

CCC700R

Thesis: Contact Centre Management

(0,000)

(re-registration)

TOTAL CREDITS FOR THE QUALIFICATION:

2,000

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